B2B Customer Advisor with German (full remote from Czechia)

Popis práce

Are you tired of being on the phone all the time? Do you still want to use German but more in an email-focused communication? In the B2B Customer Advisor role you will mostly provide email B2B (business to business) support to customers in German speaking countries.

What will you do as a B2B Customer Advisor?

  • Be the first point of contact for customers
  • Communicate with B2B customers and colleagues from different departments mainly via email
  • Provide information on orders, repairs, and other relevant information
  • Redirect customer issues to the appropriate department


What qualities are we looking for?

  • Fluent level of English (B2)
  • Proficient level of German (B2/C1)
  • Good communication skills and pro-customer approach
  • Knowledge of MS Office (MS Word, MS Excel)


You can look forward to:

  • 5 weeks of vacation + sick days
  • Yearly salary increases and target driven bonuses
  • Financial relocation support if you are based abroad
  • Continuous training and development
  • Meal contribution, free beverages, and regular fruit days
  • Cafeteria program (benefits according to your preferences), Multisport card
  • Free language courses
  • Discounted mobile phone tariff and banking benefits
  • Pension and Life insurance contribution
  • Modern offices and multicultural working environment

Location: Brno, Czech Republic
Working hours: Mon - Fri, 8-hour shifts (no overnight shift)
Starting date: Negotiable
Recruitment process: 2 rounds

Are you interested? Then please apply directly with your English CV. I will connect with you afterward, and discuss with you your motivation and more details about the job.

Looking forward to our cooperation!

Amálie Chudá, REED - MSS

(+420) 702 118 606; amalie.chuda@reed.com

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