Senior Order Management Specialist with English

Popis práce

A company dedicated to being a key player in the world of audio, visual and digital entertainment, is currently searching for a Senior Order Fulfilment Specialist with English to be a part of a team dedicated to the EMEA region. If you have experience from a similar position, and you wish to use your language skills in an international environment located in Prague, then read further!

What will be your responsibilities?

  • As a Senior Order Fulfilment Specialist, you will over see all key aspects of order management
  • You will be directly involved in the processing of sales orders – registration in SAP, checking the prices, managing back orders with customers and sales team
  • Engage with customers and suppliers – delivery dates and follow up, warehouse orders, delivery follow up, timely shipment documentation
  • Handle complaint management – status check, follow up customer, seek customers feedback, return handing
  • Process internal orders according to set requirements
  • You will participate in data analysis of sales, pricing, and stock availability
  • Communicate with various departments and teams within the company


Are you the ideal candidate?

  • Bachelor’s degree
  • Minimum of 3 to 5 years’ experience in a customer relationship role involving administrative duties; and/or supply chain/logistic/procurement experience
  • Fluent in English (Other European languages are an advantage)
  • Experience with SAP or another internal ERP system is necessary
  • Direct experience with MS Office applications, especially Excel
  • Detail orientated and thrives both in a team environment and independently
  • Excellent communication skills and positive attitude


What will you get?

  • Dynamic and international environment within a modern SSC located in Prague
  • 26 days of holidays and 4 sick days
  • Multisport card
  • Meal vouchers (150 CZK fully paid by the company)
  • Transport allowance
  • Hybrid work possibilities
  • Discounts on company products
  • Pension insurance contribution


Location: Prague, Czech Republic

Starting date: ASAP

Salary: 50k+, based on your experience


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Are you interested in this opportunity? Then send us your CV in English!

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