A company dedicated to being a key player in the world of audio, visual and digital entertainment, is currently searching for a Senior Order Fulfilment Specialist with English to be a part of a team dedicated to the EMEA region. If you have experience from a similar position, and you wish to use your language skills in an international environment located in Prague, then read further!
What will be your responsibilities?
- As a Senior Order Fulfilment Specialist, you will over see all key aspects of order management
- You will be directly involved in the processing of sales orders – registration in SAP, checking the prices, managing back orders with customers and sales team
- Engage with customers and suppliers – delivery dates and follow up, warehouse orders, delivery follow up, timely shipment documentation
- Handle complaint management – status check, follow up customer, seek customers feedback, return handing
- Process internal orders according to set requirements
- You will participate in data analysis of sales, pricing, and stock availability
- Communicate with various departments and teams within the company
Are you the ideal candidate?
- Bachelor’s degree
- Minimum of 3 to 5 years’ experience in a customer relationship role involving administrative duties; and/or supply chain/logistic/procurement experience
- Fluent in English (Other European languages are an advantage)
- Experience with SAP or another internal ERP system is necessary
- Direct experience with MS Office applications, especially Excel
- Detail orientated and thrives both in a team environment and independently
- Excellent communication skills and positive attitude
What will you get?
- Dynamic and international environment within a modern SSC located in Prague
- 26 days of holidays and 4 sick days
- Multisport card
- Meal vouchers (150 CZK fully paid by the company)
- Transport allowance
- Hybrid work possibilities
- Discounts on company products
- Pension insurance contribution
Location: Prague, Czech Republic
Starting date: ASAP
Salary: 50k+, based on your experience
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Are you interested in this opportunity? Then send us your CV in English!