Senior Technical Support with Swedish

Popis práce

Do you have good communication skills? Are you already skilled and  interested in learning more about technical support? This is a great opportunity for candidates with experience in the field of technical support and who would like to use their skills on a daily basis. You will work in multinational environment where you can use a variety of languages and be part of world-known brands.

 

What will you do?

  • Provide remote technical support to employees of the client via phone, emails, chat, and a ticketing tool.
  • Be a ‘right hand’ of the team leaders, assist with reporting.
  • Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues.
  • Be a member of the international, dynamic, and innovative company environment.

 

What are we looking for?

  • Swedish of minimum level B2.
  • Fluent English.
  • Good communication skills.
  • proven previous experience (minimum 2 years)
  • Pro-customer approach and multitasking skills.
  • User knowledge of Windows, Android or iOS, Microsoft Office, etc.

 

What do we offer?

  • Relocation support even for candidates relocating within the Czech Republic.
  • Opportunity to work from home.
  • Free language courses.
  • Work in brand new offices in centre of Brno.
  • Multisport card.
  • Meal allowance.
  • 25 days of a paid leave.
  • Training courses.
  • Teambuilding activities.

If you are interested in this opportunity, please apply, or send me your resume.

Looking forward to our cooperation
Sabina Kasanova, REED – MSS
+420 720 078 741; sabina.kasanova@reed.com

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