Customer account specialist with French

Popis práce

On behalf of our client, an international leading brewer, we are hiring French speaking candidates to become part of a great friendly community. The company employs over 800 people in their Prague office, 70% of them being expats, mainly from Europe. The dynamic work environment calls for new joiners who will fit the company cultural spirit: people who are not afraid to take ownership, who are ambitious, energetic, resilient and eager to learn a lot from the beginning and want develop themselves.

What's in for you:
Very competitive starting salary, if not above-standard for entry-level roles in Prague. A wide range of appreciated benefits in the region: bi-annual bonus, meal vouchers, contribution to wellness, healthcare, cultural activities, sports, pension plan,
Additionally: 25 days of holidays, beer allowance.
Although the company does not promote a home-office culture, they try to make yourself feel at home with plenty of relaxing activities are available in the office such as board games or table tennis during your breaks, barbeque with the colleagues and sharing beers with the team in due time.

Main responsibilities:

  • Daily communication via phone or email with clients and internal departments (logistics, accounting etc.)

  • Handle the full order management process from creating and placing the order in SAP to invoicing and delivery

  • Handle any related issues to logistics, delays, returns, replacements, discounts or warranties

  • Daily communication with Logistics and Accounting department to ensure smooth delivery and payment


Your profile:

min. 1 year experience in any customer service role (call centre, order management or hospitality)
French language - Fluent (min. C1)
Experience with SAP or other ERP is a plus
Must have excellent social and communication skills, be willing to learn a lot of new information, be stress resistant, be a fast learner and be customer-oriented.

Sounds interesting? Do not hesitate and send us your CV in English.

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