Do you speak fluent German and English? Do you enjoy communication with customers and solving technical issues?
Join an expanding support team in Brno - become a key connection between clients and the company and enjoy company benefits!
What you’ll do
- Support customers (B2B) with technical questions via phone, email and ticketing tools
- Look into issues, identify their cause and guide users to solutions
- Manage urgent requests and cooperate with internal teams (development, quality, product support)
- Work with company systems and share insights to help improve processes
What you bring
- Strong German skills for daily communication
- Good English for everyday communication
- Technical background is a huge advantage
- Customer support experience is welcome
- Clear communication, reliability and a detail‑oriented mindset
What we offer
- Stable role in an international environment
- Attractive salary + monthly bonus:)
- 5 weeks of holiday and 2 sick days
- Multisport, benefit contributions, discounted mobile plan
- Hybrid work option
- Meal and pension contribution
- Language training, mobile, laptop
Interested? Send us your CV — we’d love to get in touch.
Katarína Hladová REED – MSS & Sales
+420 727 947 610
katarina.hladova@reed.com
*By responding to this advertisement or by sending your CV and other personal documents, you give your consent to the processing and storage of your personal data in accordance with Act No. 101/2000 Coll., on the Protection of Personal Data. This consent is granted for a period of 3 years from the date of submission.
