Do you speak fluent German and English? Do you enjoy communication with customers and solving technical issues?
Join an expanding support team in Brno - become a key connection between clients and the company and enjoy company benefits!
What you’ll do
- Support customers (B2B) with technical questions via phone, email and ticketing tools
- Look into issues, identify their cause and guide users to solutions
- Manage urgent requests and cooperate with internal teams (development, quality, product support)
- Work with company systems and share insights to help improve processes
What you bring
- Strong German skills for daily communication
- Good English for everyday communication
- Technical background is a huge advantage
- Customer support experience is welcome
- Clear communication, reliability and a detail‑oriented mindset
What we offer
- Stable role in an international environment
- Attractive salary + monthly bonus:)
- 5 weeks of holiday and 2 sick days
- Multisport, benefit contributions, discounted mobile plan
- Hybrid work option
- Meal and pension contribution
- Language training, mobile, laptop
Interested? Send us your CV — we’d love to get in touch.
