🌍 Opportunity in a Global Tech Company

Do you have experience in a technical environment and feel comfortable reading technical drawings? Do you enjoy working with databases and processing data? Are you fluent in English and also able to communicate in Italian?👉🇮🇹

Join a growing Technical Support team in Brno and become a key link between customers and the company – attractive benefits included!

📍 Brno
📄 Full-time position, long-term cooperation
🏠 Hybrid work model (partial home office possible)

🧩 Key responsibilities:

  • Providing technical support and communicating with customers and internal departments
  • Analysing and responding to technical inquiries, including escalation when needed
  • Working with technical documentation
  • Searching for and processing data in internal systems
  • Cooperating with Product Support, Development, Quality and Customer Service teams
  • Preparing reports
  • Identifying recurring issues and proposing process improvements

📝 What you need:

  • Good level of English – main internal communication language
  • Good level of Italian
  • Technical education or experience in customer service within a technical environment
  • Reliability, accuracy and strong attention to detail
  • Clear, professional communication skills

🎁 What you can look forward to:

  • A stable position in an international environment
  • 💰 Attractive salary + monthly bonus 😊
  • 🏖️ 5 weeks of vacation + 2 sick days
  • 🏠 Hybrid work model (partial home office)
  • 🏋️ MultiSport card and contribution to leisure activities (Flexi Pass)
  • 🍽️ Meal contribution
  • 💼 Pension contribution
  • 📱 Discounted mobile tariff
  • 🌍 Language training

Interested in this opportunity? Send us your CV in English – we’ll be happy to get in touch.

Katarína Hladová | REED – MSS & Sales
📞 +420 727 947 610
📧 katarina.hladova@reed.com

*By responding to this advertisement or by sending your CV, you consent to the processing and storage of your personal data in accordance with Act No. 101/2000 Coll. on the Protection of Personal Data, for a period of 3 years from the date of submission.