ServiceNow Developer

Job description

Join the IT community of IT enthusiasts, based in Prague, a start-up mindset and become part of an international team with unlimited opportunities. The ServiceNow Developer will be part of a central DevOPS team having responsibilities from function support to core platform development on core components. Point of contact for incident resolution for CIO central and International.

What you will do

  • Come up with a test and user guide documentation for ServiceNow stories team implemented. Work independently and as a productive member of a team. Work closely with key stakeholders and developers.
  • Document and maintain functional business requirements coming from the PO, process flows and business use cases. Develop ServiceNow forms, tables, modules as well as scripts and workflow.
  • Develop systems integrating ServiceNow with third-party software using REST/SOAP , if needed using our own Service Connector capability, including scripted web services, MID servers.
  • Leverage Java Scripting knowledge, including any known debugging knowledge to support development.
  • Support the goals of service management processes in design and architecture. Adhere to and develop approved standards in software development.
  • Enable visibility into service metrics & transparency through reporting dashboards design.
  • Develop user friendly service catalog items. Perform ad hoc request coming from countries
  • Promote mission, vision, and values of the ServiceNow community 


  • You are curious and have good conceptual thinking. Naturally, you have:

  • ITSM knowledge is must have
  • Sharp understanding and interest in technologies that make the work of IT professionals easier
  • Experience with UX design
  • SAM PRO / ITOM experience (welcomed)
  • Possession of the certificates: 
      • CSA
      • CIS Discovery (preferred)
      • CAD (preferred)
      • CIS ITSM (preferred)
      • CIS Service Mapping (preferred)


  • Be a part of the newly built international team
  • Home office, 5 weeks of vacation, and 5 annual sick days
  • 3% employer supplemental pension monthly contribution
  • Unlimited budget for your education (hard and soft skills, Language courses)
  • Meal contribution, Cafeteria program, monthly home office allowance
  • Multisport card, partnership with various companies (Makro, Datart, Sony, Electrolux…)
  • iPhone, personal Office 365 License, O2 Family discounts
  • Volunteering days to support our community
  • Employee referral bonuses to encourage the addition of great new people to the team
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