For an international consumer goods / TV producer, REED is looking for a Cutomer Service Engineer (standalone position) who will coordinate the services across the CEE region (CEE + Balkans)
Your agenda:
- Managing of repair/service centers
- Search for repair services and their benchmarking
- Development of service documentation in local languages
- Managing the budget/goals
- Improving the complaints ratio, quality assurance
- Managing the warranty & non-warranty issues
- Negotiation with key customers
- Improving the complaints ratio, accuracy, and depth of the problem
Your profile:
- Min. bachelor's degree
- fluent Hungarian and English
- previous experience with product service management / repairing centrum management
- Ability to present for a multicultural audience
Company offers:
- Strong international comapany
- Opportunity to set the processes
- Non-financial benefits
Location: Budapest, Hungary
Start date: upon agreement
If you are interested in this opportunity and you believe you can be a right fit for this position, please send us your resume.
Luboš VERNER
Senior Executive Search Consultant
Slovanský dům, Na Příkopě 22, 110 00 Prague 1, Czech Republic
Reed has all openings available on our company website: www.reedglobal.com. You can support us on Facebook by liking www.facebook.com/RSRCzechRepublic, where you can find more interesting information about hiring processes and news from recruitment.