We are seeking a senior Collections Supervisor who would like to take the next step in their career. You will manage and organize Collections activities in an efficient way, including priority setting, to-do lists, shared customers, registration, and follow-up. You will be leading a 2 person team. Does is sound like the right step for you? Then read more!

What will be your responsibilities?

• Lead and manage a small team of 2 people, coach and develop team members, and provide training to new employees
• Organize and implement an efficient cash collection process for CEE, SEE, UK, Nordics regions and our FOB business model and our business partners for consumer care, ensuring timely collections and resolving queries
• Monitor incoming payments on a daily basis, ensuring all payments are allocated to open AR positions and cleared in a timely manner
• Proactively take actions to avoid and reduce overdues, and monitor open queries and follow up on disputes
• Secure compensation of AR with AP items, and reconcile open balances with customers to clean up the balance
• Sort customer documents arriving at the SSC from local P.O. Boxes, and ensure all documents have proper landing spots/owners
• Monitor the Cash in Transit account for incoming payments and report on aging reports, etc
• Communicate with stakeholders including Customers, KAMs, and Credit Insurers/Brokers to maintain positive relationships
• Prepare required documents for External and Internal auditors and provide support during audit processes

What should you have?

• Ideally have a degree in economics, business, or a finance-related field or compensated by relevant work experience
• Ideally 4+ years of experience in collections or related processes
• Experience in a team-leading or for a senior collections accountant ready to advance their career
• Strong knowledge of the AR process, good understanding of sales support and F&A processes to handle methodologies and standard and non-standard situations
• Accounting background
• Fluent English, additional EU Language are desirable but not essential
• Knowledge of SAP is an advantage and good Excel skills (pivot tables, V-lookup)
• Excellent communication skills with a clear, direct, and positive attitude
• Strong leadership and managerial skills with the ability to motivate, develop, and influence
• Proactive behaviour in order to resolve problems and queries with an analytical and efficiency focus
• Coaching capabilities

We offer:

• Dynamic company with strong brand products on the market
• Benefits: discount on Philips products, contributions to the pension insurance, transport allowance, meal tickets, 4 sick days, 26 days of holidays, Multisport card
• Home office (hybrid model)

Does this position sound like the next step in your career? Send me your CV in English!