Job description:
On behalf of prestigious international company specialised in dental care manufacture, we are currently looking for a French speaking Customer Oder Management specialist to join their growing team in Prague. If you speak French on a native level (C2) and good English, if you are communicative and if you are interested the medical sphere, then this opportunity might be just for you. Your main role be to communicate with your French clients and manage their orders.
Main responsibilities:
- Daily communication via phone (50%) or email with clients
- Create orders in SAP so newly manufactured or stored product can be sent to clients
- Handle the full order management process from creating and placing the order in SAP to invoicing and delivery
- Handle any related issues to logistics, delays, returns, replacements, discounts or warranties
What the company offers:
Competitive remuneration package, wide range of benefits: contributions to the retirement plan, life insurance, wellness and leisure, flu vaccination, meal vouchers, hybrid working model (50% home 50% office-based), language courses, professional development, 4 sick days, 25 days of holidays and more.
Your profile:
- Native French speaker or equivalent (C2)
- Experience in B2B customer service preferred but not mandatory
- Experience in order management or CRM is a great bonus
- Must have excellent social and communication skills, be willing to learn a lot of new information, be stress resistant, be a fast learner and be customer-oriented.
If you are interested, please send us your CV in English.
#customersupport #french
Kristina Herget
Senior Consultant | Czech Republic
Slovanský dům, Na Příkopě 859/22, 110 00 Praha 1, Czech Republic
Mob: (+420) 727 902 034
