B2B Customer Advisor with German

Job description

Are you tired of being on the phone all the time? Do you still want to use German but more in an email-focused communication? In the B2B Customer Advisor role you will mostly provide email B2B (business to business) support to customers in German speaking countries.

What will you do as a B2B Customer Advisor?

  • Be the first point of contact for customers
  • Communicate with B2B customers and colleagues from different departments mainly via email
  • Provide information on orders, repairs, and other relevant information
  • Redirect customer issues to the appropriate department


What qualities are we looking for?

  • Fluent level of English (B2)
  • Proficient level of German (B2/C1)
  • Good communication skills and pro-customer approach
  • Knowledge of MS Office (MS Word, MS Excel)


You can look forward to:

  • 5 weeks of vacation + sick days
  • Yearly salary increases and target driven bonuses
  • Financial relocation support if you are based abroad
  • Continuous training and development
  • Meal contribution, free beverages, and regular fruit days
  • Cafeteria program (benefits according to your preferences), Multisport card
  • Free language courses
  • Discounted mobile phone tariff and banking benefits
  • Pension and Life insurance contribution
  • Modern offices and multicultural working environment

Location: Brno, Czech Republic
Working hours: Mon - Fri, 8-hour shifts (no overnight shift)
Starting date: Negotiable
Recruitment process: 2 rounds

Are you interested? Then please apply directly with your English CV. I will connect with you afterward, and discuss with you your motivation and more details about the job.

Looking forward to our cooperation!

Amálie Chudá, REED - MSS

(+420) 702 118 606; amalie.chuda@reed.com

Woman thinking and looking to the right

Download our free 2024 Salary Guide

and see how much you could be earning!