Technical Support with Italian (no experience needed!)

Popis práce

Would you like to start your career in technical support and work for an international company? Do you have good communication skills? This is a great opportunity for somebody who would like to use their knowledge of English and Italian on a daily basis. You will work in multinational environment where you can use a variety of languages and be part of world-known brands. This position is perfect for fresh graduates, but also for someone with some experience in technical support.

 

What will you do?

  • Provide remote technical support to employees of the client via phone, emails, chat, and a ticketing tool.
  • Be a ‘right hand’ of the team leaders, assist with reporting.
  • Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues.
  • Be a member of the international, dynamic, and innovative company environment.

 

What are we looking for?

  • Italian of minimum level B2.
  • Fluent English.
  • Good communication skills.
  • Pro-customer approach and multitasking skills.
  • User knowledge of Windows, Android or iOS, Microsoft Office, etc.

 

What do we offer?

  • Relocation support even for candidates relocating within the Czech Republic.
  • Opportunity to work from home.
  • Free language courses.
  • Work in brand new offices in the centre of Brno.
  • Multisport card.
  • Meal allowance.
  • 25 days of a paid leave.
  • Training courses.
  • Teambuilding activities.

 

If you are interested in this opportunity, please apply or send me your resume.

Looking forward to our cooperation
Nikola Miretinska, REED – MSS
+420 607 005 512; nikola.miretinska@reed.com

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