IT Service & SAP Demand Manager

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Our Client is an International leader providing complex technical solutions together with innovations and service.
Given the digitalization of the company processes, this operation created a unique role for international European team

Position Objective:

Driver of SAP improvements to ensure smooth operation in the Operating Unit, with main focus on finance modules.

Act as a bridge between the development team and the end users in the company.

Countries involved: Hungary, Czech Republic, Romania, Poland and Croatia.

Role Description

The IT Service & Demand Manager is responsible for monitoring the demands and enhancement of the SAP template solutions in close alignment with the European teams.

The role is furthermore managing the activities within the OU in order to improve business outcomes.

Job Responsibilities:

• Overall IT responsible for the demand management
• Manages the roadmap for the OU and integrates them
• Develops and maintains a prioritized list of demands for the OU
• Coordinates with the OU for business case preparation when required
• Contributes to the budget planning for representing the OU
• Acts as central coordination role and represents SAP template across the region
• Controls and monitors (SLAs) the support services delivered by the global teams

Additional information:

• The person should analyse issues arising and then get in touch with the relevant team, explain the problem/demand and then see if the suggested solution would work for the users.

• The position includes mentoring and coordinating SAP (however a basic way, for anything more complex there’re dedicated internal and external teams).

Requirements:

• Experience on a similar role with international focus processing complex SAP projects and improvements
• Excellent English language
• Deep knowledge of SAP modules, preferably in finance sphere
• Flexibility with travelling
• Strong and independent personality

Offer:

  • Competitive salary with rich company bonuses
  • A complex role with international reach
  • Opportunity to push your career forward

The role requires traveling and we are open to hire candidates from Hungary, Czech Republic, Romania, Poland and Croatia.

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