Are you looking for a career opportunity within an international environment? Do you want to join a stable company who will give you the chance for further professional development? If you have some experience in IT support, are a people oriented person and want a new challenge, read further!
Responsibilities
- Provide support and troubleshooting for desktops, laptops, mobile phones and other equipment
- Prove to be customer oriented, communicative and friendly towards your internal clients
- Take part in continuous improvement of the department and its services
- Help with creating internal knowledge base
- Ensure a timely response and solution
- Help resolve complex technical problems, collaborate with other internal teams
- Take ownership of all raised issues
- Take advantage of modern equipment of the technical lab to help you understand all issues to the core
Qualifications
- Fluent and professional communication in English
- Minimum of 2 year experience in a client facing role (preferably from IT support)
- Solid knowledge of Windows 10 or Mac OS
- Experience with installing, troubleshooting VPN / network connectivity, printers, mobile phones is an advantage
- Attention to details, ability to meet deadlines and handle occasional stress
- Customer orientation and friendliness under all circumstances, effective communication
- Reliability and cooperativeness within a team
Benefits
- Competitive salary package + 13. salary
- Career progression opportunities and specializations
- Yearly performance review
- 5 weeks of holidays and sick days
- Sodexo card and fully covered Multisport card
- Laptop and iPhone also for personal use
- Premium medical care for and your family
- Pension insurance contribution
- Continuous trainings
- Team buildings
Location: Prague, Czech Republic
Working hours: Flexible with set core hours (after probation)
Starting date: ASAP
Are you interested in this opportunity? Then send us your CV in English!