First Point Contact Specialist with Italian

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Do you have a fluent Italian and brilliant communication skills? Would you like to work for a strong international company and gain valuable experiences?

For our client we are looking for a candidate who is going to be a central point of contact for customers. You are going to communicate with customers through chat, e-mail or phone and provide them information about company’s products. You are also going to be in close cooperation with other teams of company on more complex enquiries. This is a junior position but is also suitable for somebody who already has some experiences from customer support or order management.

 

Your responsibilities:

  • Handling pre-sales and end-user enquiries
  • Communicating with the Sales team and partners to ensure all cases are followed up in a timely manner
  • Provide excellent customer service and answers to future clients
  • Cooperating with Technical team on more complex enquiries

 

Qualifications:

  • Communicative level of English and Italian languages (spoken and written)
  • Excellent communication skills (spoken and written)
  • Customer orientated skills
  • Ability to handle a fast-paced environment and challenging workload

 

Benefits:

  • 5 weeks of vacation, 5 sick days and 4 volunteer days paid off
  • Multisport card at a reduced price
  • Language courses
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Annual bonuses based on financial results
  • Employee gym on premises
  • Yearly salary increases according to individual performance
  • Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
  • Life & Pension insurance contribution
  • New modern office

 

If you are interested, please apply directly or send us your CV.

Looking forward to our cooperation

Nikola Miretinska, REED – MSS
+420 607 005 512; nikola.miretinska@reed.com

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