Customer Success Representative for Switzerland with Italian

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Are you currently seeking a new opportunity within customer service? Do you want to use Italian and English on daily basis? We are currently seeking a Customer Success Representative with Italian for our client, international billion-dollar company which focuses on data management. Sounds interesting? Read more!

 

What will be your responsibilities?

  • Effectively manage renewal of all contracts in assigned territory to protect and grow maintenance revenue
  • Ensure customer success and go above and beyond to ensure customer retention and satisfaction
  • Provide timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
  • Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
  • Identifies and pursues maintenance reinstatement opportunities

 

 

Who is the ideal candidate for this position? They have:

  • Fluency in Italian
  • Conversational level of English
  • Customer service skills
  • Excellent verbal and written communications skills
  • Bachelor’s Degree
  • Previous support and/or maintenance renewal sales experience is preferred
  • Previous product or services sales experience in software or related industry is a plus
  • SalesForce knowledge or previous experience is a big plus

 

Location: Prague

Salary: negotiable

Start: ASAP / negotiable

 

Would you like to hear more? Send me your CV in English and I will reach out!

 

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