Customer Account Specialist with English

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REED is looking for junior as well as senior candidates to work as a Customer Account Specialist for our client, well-established international company. Our client is one of the largest energy companies. If you speak fluent English and additional language, would like to be a first point of contact for every customer and present our client in the best way you can, check this out!

What you are going to do:

  • Receives and answers customers inquiries
  • Provides pre- and after-sales support
  • Informs customers about products and services provided by company
  • Separately solves basic customers problems and complaints
  • Analyses and records information about inquiry content
  • Ensures the service support to the customers
  • Provides complete communication between company and dealers, or end users, including administrative works related
  • Support logistics and sales department
  • Disposes with high degree of communication skills and is customer-orientated

What do you need to have:

• High School and/or University graduates
• Fluency in English and German, French, Spanish, Portuguese, Italian, Polish, Dutch, Swedish (or Nordics),...
• Microsoft Office proficiency
• Professionalism and positive attitude
• Good written and verbal communication skills
• Ability to set priorities and manage daily responsibilities effectively
• Team players with the ability to also work independently

What awaits you:

• Annual bonus
• Flexible working hours
• Home-office
• Lunch allowance
• Multisport card
• 25 vacation days plus floating days for bank holidays
• Relocation assistance for candidates from abroad
• Programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution and much more

Start: negotiable

Salary: negotiable

If you are interested, send us your CV in English! We look forward  to our future cooperation!

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