Are you looking for experience from an international company, where you can use your knowledge of English and French? Do you enjoy communicating with people and prefer communicating with B2B customers? For our client in Brno, we are looking for a new, enthusiastic employee with good communication skills.
What will you be responsible for?
- Communicating with customers and colleagues from different departments
- Responding to enquiries from internal and external customers (mostly via email)
- Managing CRM activities and customers' claims
- Taking ownership of customer issues and interface with sales teams, logistics, production, operations etc. to generate solutions in a timely fashion
- Providing information about products (price, availability, etc.)
Requirements
- Great level of English (min. B2)
- Great level of French (min. C1)
- Good communication skills, problem solving skills
- Ability to work under pressure
- Previous experience from Customer Service or Sales is an advantage, as well as technical background
- Knowledge of SAP is an advantage
Benefits
- 5 weeks of holidays + 3 sick days
- Home office days
- Yearly bonus and regular salary reviews
- Meal vouchers, discount vouchers, Multisport card
- Internal trainings, ACCA
- Language courses, wellness programme
- Open company culture, regular fruit days
If you are interested, please apply directly or send me your CV.
Looking forward to our cooperation!
Veronika Vrbková, REED – MSS
(+420) 775 335 536; veronika.vrbkova@reed.com
