International company located in Brno is looking for a new spokesperson who will be responsible for B2B custom related matters in the operations team. English language is a must, but if you know also German, you will be one step ahead!
What will you do?
- Process orders based on daily receipts from our customers.
- Ensure that all non-EU shipments receive the necessary documents such as invoice, certificate of origin and others.
- Book and track all outbound shipments, ensuring that all goods are dispatched with the correct service and that Ex-works collections are on schedule.
- Create transparency by continuously monitoring the status of open orders.
- Be the main contact point for customers regarding all topics related to open orders - only B2B.
- Monitor the performance of shipping partners, attend monthly performance meetings, and take action when necessary.
- Support the warehouse, prioritise, and support daily logistics activities and ensure the performance of our warehouse.
Who are we looking for?
- Fluent English (B2+)
- Experience in customer service
- Very good communication skills – verbal and written
- Be advanced user of Microsoft Office
- Proactive approach and an eye for a detail
- Advantage: Fluent German (B2+)
What can our client offer to you?
- 5 weeks of holidays + 3 sick days
- Home office days (hybrid)
- Yearly bonus and regular salary reviews
- Meal vouchers
- Multisport card or a Wellness programme
- Internal trainings, language courses
- Open company culture, regular fruit days
Location: Brno
Work hours: 37.5 hours/week, Monday to Friday, 9am-5pm
Starting date: Immediately (negotiable)
Interview process: Language test + Video interview (3 stages)
If you are interested in this opportunity, please apply directly, or send me an email with your CV in English.
Looking forward to our cooperation!
Veronika Vrbkova, REED – MSS
(+420) 775 335 536; veronika.vrbkova@reed.com
