|Lokalita: DUNSTABLE, BEDFORDSHIRE||Mzda: 15750.00 - 15750.00 GBP Per Annum|
|Sector: Sales||Typ pozice: Trvalý pracovní poměr|
|Shift Type: N/A||Aplikace: N/A|
|Přidáno před: 10 měsíci||Referenční číslo: 3057524|
Salary- £15,750 OTE £25,000- £60,000
NORMAL HOURS OF WORK (42):
● Monday to Friday from 09:00 to 17:00 (but this may vary in start and finish times between 08:00 and 19:00)
● Plus one day per weekend from 09:00 to 17:00 (but this may vary in start and finish times between 08:00 and 17:00)
● Optional lieu day off for every two weekend days worked (to be taken during week days only, subject to rota requirements)
● One complete weekend off at regular intervals, subject to sufficient staffing levels
● To maximise sales by the effective handling of customer enquiries using positive listening, questioning, influencing and negotiating techniques to best match customers’ requirements.
● To ensure that all incoming telephone calls are handled in a timely and professional manner to meet / exceed targets for levels of productivity and performance in the call centre.
● To develop a thorough understanding of our rules, services and processes along with a clear knowledge of our intranet sales system.
● To deliver quality customer service, by ensuring that customers’ needs are identified, met and exceeded wherever possible.
● To embrace change and adapt positively and professionally to changes within our systems and procedures.
● To ensure that all communication and training is fully understood and converted to enhance working practices, levels of customer service and productivity.
● To be a team player who uses initiative and actively contributes, participates, communicates and competes in the team environment.
● To display consistently excellent timekeeping and a flexible approach to working hours.
● Strong selling, negotiation and influencing skills
● Excellent listening and communication skills and Customer Service
● Good self-motivator able to work on own initiative with minimum supervision
● Professional in appearance, manner and attitude
● Articulate, literate, numerate and computer-literate
● Experience of selling within a call centre environment
After 4 years service- Salary increase to £17,409 together with generous bonus/incentive schemes
Optional Private Medical Insurance is available after an initial period of three months.
HOLIDAY ENTITLEMENT: 20 days per annum, increasing by one day (after two years’ service) to 21 days, and thereafter one additional day per annum to a maximum of 25 days.
18000.00 - 28000.00 GBP Per Annum
WATFORDPřečtěte si více
14500 - 14500 GBP Per Annum
ROMSEY, HAMPSHIREPřečtěte si více
20000.00 - 20000.00 GBP Per Annum
CARDIFF, SOUTH GLAMORGANPřečtěte si více
STOCKTON-ON-TEES, CLEVELANDPřečtěte si více
16328 - 16328 GBP Per Annum
PRIDE PARK, DERBYSHIREPřečtěte si více