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Customer Service Adviser

Lokalita: MALDON, ESSEX Mzda: 8.5 - 9 GBP Per Hour
Sector: Administrativa Typ pozice: Práce na živnostenský list
Shift Type: FULL TIME Aplikace: N/A
Přidáno před: 10 měsíci Referenční číslo: 3156813
Our client, a global supplier of specialist equipment, are seeking a temporary Customer Service Adviser to work in their modern offices in Maldon.

This is a full time temporary role, converting to a fixed term contract for 10 months.

The role is paying £8.75 per hour, and offers free parking onsite.

This is a great opportunity for somebody seeking a new opportunity within a friendly team.

Roles & Responsibilities:
• Acting as the first point of contact for the company, receiving sales orders from customers via phone, email or fax
• Covering all Customer Service activities on a daily basis
• Effectively communicating with customers to update them on sales orders, out of stock issues or delays in dispatching goods
• Liaising with customers, Business Development & Account Managers to resolve any queries with orders, prices, stock and deliveries
• Ensuring all invoices are printed on daily basis and sent to customers within 24 hours of the sales order being dispatched
• Dealing with all complaints and incidents that are not quality related and escalate to manager when needed
• General ad-hoc administration duties as they arise

Skills & Experience required:
A minimum of 2 years Customer Service or Administration experience in an office environment
Previous experience of taking orders over the telephone
Previous experience within a Manufacturing/Distribution sector would be desirable
Must be proficient on MS Excel
Experience on Sage 200 would be desirable
Good with numbers and dealing with statistical information
Excellent communication skills
By working through Reed on a temporary basis you will also be eligible for the following benefits:
• Weekly Pay
• Holiday Pay – 28 days per annum
• Guaranteed offers of work
• Reed Rewards
• Life Assurance
• Pension
• Training & Development
• Reed Discount Club
• Eye Test & Spectacle Vouchers
• Reimbursed Police Checks
• E-Account for timesheets, payslips etc.
• Professional Temping Agreement
• First and Secondary points of contact

Please apply as soon as possible if you wish to be considered for this role.

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