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Certification Administrator

Lokalita: DONCASTER, SOUTH YORKSHIRE Mzda: 20000 - 23000 GBP Per Annum
Sector: Administrativa Typ pozice: Trvalý pracovní poměr
Shift Type: N/A Aplikace: N/A
Přidáno před: 5 dny Referenční číslo: 3142073
Working for a highly established training company in Doncaster, as the Certification Administrator. 






Specific responsibilities and account abilities

• Process Apprenticeship certification applications as received on the ACE/ACW and MA Online systems covering England Scotland and Wales, maintaining high quality standards aiming for Grade 1 achievement at Audit

• Issue certificates in accordance with FISSS guidelines and maintain quality standards while adhering to required 10 working day turnaround deadline.

• Attend to Training Provider, Employer and other third party telephone, email and
colleague queries regarding Apprenticeship frameworks and certification to required
resolution within agreed timeliness

• Complete associated administration tasks to support the certification process including
Certificate printing and mailing, ordering stationary/certificates, attend to incoming mail,
and update website as required?

• Raise Apprenticeship Certification and reprint invoices in line with company procedures

• Finance - supporting Finance Manager

• Office management

• Board/ key meetings organization (less than 1 a month)


Skills and Experience

Essential

• Experience in data processing
• Experience in handling complex telephone, email queries
• Microsoft Office software (Word, Excel)
• Experience in providing high quality customer service

Preferred

• Experience in data management
• Experience of delivering objectives against a background of change




In Return for this you will receive a competitive salary of 20,000 - 23,000  + Company benefits 


Best of luck with your application if you have any queries please call 0114 2288901 or email sophie.mazzola@reedglobal.com  



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