Are you looking for a career opportunity within an international environment? Do you want to join a stable company who will give you the chance for further professional development? If you have some experience in IT support, are a people oriented person and want a new challenge, read further!

Responsibilities

• Provide support and troubleshooting for desktops, laptops, mobile phones and other equipment
• Prove to be customer oriented, communicative and friendly towards your internal clients
• Take part in continuous improvement of the department and its services
• Help with creating internal knowledge base
• Ensure a timely response and solution
• Help resolve complex technical problems, collaborate with other internal teams
• Take ownership of all raised issues
• Take advantage of modern equipment of the technical lab to help you understand all issues to the core

Qualifications

• Fluent and professional communication in English
• Minimum of 2 year experience in a client facing role (preferably from IT support)
• Solid knowledge of Windows 10 or Mac OS
• Experience with installing, troubleshooting VPN / network connectivity, printers, mobile phones is an advantage
• Attention to details, ability to meet deadlines and handle occasional stress
• Customer orientation and friendliness under all circumstances, effective communication
• Reliability and cooperativeness within a team

Benefits

• Competitive salary package + 13. salary
• Career progression opportunities and specializations
• Yearly performance review
• 5 weeks of holidays and sick days
• Sodexo card and fully covered Multisport card
• Laptop and iPhone also for personal use
• Premium medical care for and your family
• Pension insurance contribution
• Continuous trainings
• Team buildings

Location: Prague, Czech Republic

Working hours: Flexible with set core hours (after probation)

Starting date: ASAP

Are you interested in this opportunity? Then send us your CV in English!