Desk Side Engineer L2

Job description

 What makes our client a unique place to work? The combination of growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

Responsibilities:

  • Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required.
  • Stage Build and Image systems with standard client image (aka eCore).
  • Complete special projects as requested by Customer.
  • Provides technical training to more junior employees.
  • Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
  • Where required, provide support for the Manufacturing "Shop Floor'' handhelds, laptops and scanner devices.


If you have:

  • Strong Communication Skills.
  • Strong Analytic/Troubleshooting Skills.
  • Strong understanding of MS Windows Operating Systems.
  • Strong working knowledge of MS Office and basic business application.
  • Strong Customer Support Skills.
  • Minimum 2 years desk side support services.
  • A+, MCP, MCSE or equivalent certification desired.
  • Basic knowledge of networks, telecom, and compute/storage.
  • Advanced knowledge of MacOS & iOS environment & administration.
  • Advanced understanding of the MacOS imaging & end-point deployment process.
  • Basic understanding of policy, user certificates and keychains design, management and deployment.
  • Advanced knowledge of mobile device support


What you can expect:

Become part of the ‘flagship’ success story - We go through enormous growth.
An organization driven by technology – We have a tremendous technology backbone
Open, ‘can do’ team spirit
An environment where you can make your own ideas a reality
Drive your own career
We will be looking forward to receiving Your CV!

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