Back Office Support - Italian Speaking

Job description

This is a great opportunity for a speaker of Italian who would like to use the language on a daily basis and get experience in order management. In this role you will provide aftermarket support to VIP customers. This role entails providing spare parts pricing, creating orders, chasing outstanding sales orders and communication with customers and different departments of the company including Finance, Manufacturing, Logistics, etc.

 

Summary of main responsibilities:

  • Provide customer support for pre-order activities (pricing, availability, quoting, technical specifications)
  • Manage customer orders from placement to invoicing and customer expectations by providing information about delivery dates, status of the orders and potential issues
  • Chase outstanding sales orders via purchasing, manufacturing and warehouse
  • Communicate with the customers and relevant departments regarding orders and enquiries via email and phone

 

We are looking for:

  • Fluency in Italian and English (B2 or higher)
  • Experience in a customer service role or a similar role
  • Attention-to-detail, good communicator
  • Degree in Business, Marketing, Supply Chain or Finance is an advantage
  • Confident user of MS Office and experience with an ERP system, Oracle is preferred

 

You will be offered:

  • Meal vouchers 110 CZK
  • Flexipass vouchers 500 CZK or Multisport Card for Free
  • 5 weeks of holiday
  • Flexible working hours
  • Contribution to language/professional courses 5000 CZK, ACCA courses
  • Contribution to pension and life insurance
  • Pleasant and modern working environment close to city center
  • Refreshments at workplace

 

Location: Brno, Czech Republic

Working hours: Mon-Fri, flexible working hours with a core between 9.00 – 15.30

Starting date: Negotiable

 

If you are interested in this opportunity, please apply or send me your resume.

Looking forward to our cooperation

Nikola Miretinska, REED – MSS

+420 607 005 512; nikola.miretinska@reedglobal.com

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