Customer Insight Manager CE

  • Location: Prague or Bratislava
  • Hybrid work: 3 days office / 2 days home
  • Competitive salary, annual bonus and exciting benefits package
  • No regular travel; occasional business trips
  • Reports to: Head of Price and Insight

I'm recruiting on behalf of my client for a Customer Insight Lead – Central Europe, a senior strategic role within a leading international retailer. We're looking for an experienced professional from the FMCG or retail sector who excels at turning complex customer data into compelling stories that influence top-level decisions. You’ll lead a team of three senior specialists, covering price competitiveness & market intelligenceanalytics, and customer research, and drive insight-led strategy across Czechia, Slovakia, and Hungary.

What You’ll Do

  • Lead a team of experts in analytics, research, and market intelligence
  • Deliver clear, actionable insight narratives to senior stakeholders
  • Ensure the team has the right tools, data, and capabilities
  • Collaborate across countries and functions to drive customer-centric decisions

What We’re Looking For

  • Strong storytelling and stakeholder engagement skills
  • Experience in analytics, research, or insight (retail/FMCG)
  • Fluent English (C1+); Czech/Slovak a bonus
  • Leadership experience is a plus
  • Based and eligible to work in CZ or SK

This is your chance to shape insight at a regional level—apply now and make your impact.

Interested? Let’s talk!