Payment Specialist with English

Job description

Are you a communicative person who would like to use English on a daily basis? If you are able to work non standard hours Monday to Friday from 13:30 to 21:30, apply to us! No experience is needed but if you are interested in learning more about the field of Finance, you might enjoy the role even more. :)

In this role you will do the following:
•    Monitor payment performance of clients (companies) and escalate immediately where appropriate
•    Maintain accurate and up to date all contact records and interaction with customers in CRM
•    Daily review of credit hold list and follow up with customers 
•    Highlight all customers disputes and record in SAP immediately to ensure quick turnaround
•    Daily review and follow up on all disputes on assigned customer accounts, with customers on unallocated payments 
•    Issue copy invoices/credit notes and account statements as required
•    Monitor shared email boxes to make sure all requests are actioned and response provided


Who are we looking for:

• Very good verbal and written communication skills
• Fluency in English (B2/C1)
• Ability to work US hours – Monday to Friday from 13:30 to 21:30
• Knowledge of Microsoft Office (e.g. Excel) is an advantage

Candidates with an existing employee card for a Czech company are welcome to apply.

What does our client offer: 

• 5 weeks of holidays + 3 sick days
• Work-from-home days
• Yearly bonus and regular salary reviews
• Meal contribution, wellness vouchers, Multisport card
• Internal trainings, ACCA
• Language courses, pension contribution
• Open company culture, regular fruit days

Location: Brno
Work hours: 37.5 hours/week, Monday to Friday from 13:30 to 21:30 (occasionally it is possible to agree to have the evening off and work in the morning instead)
Starting date: Immediately / negotiable
Interview process: 1 stage, video

If you are interested in this opportunity, please apply or send me your resume.

Looking forward to our cooperation
Lenka Bugnerová REED – MSS
+420 778 885 854;

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