IT Service Desk Engineer with English, Czech and Russian

Job description

REED is currently looking for those with proven IT Service Desk experience, for a brand-new role opened by our client, an international organisation that is located here in Prague. If you are an independent worker who thrives in a fast-paced environment, has strong communication skills, and can speak English, Czech and Russian, read further!


  • To be the main point of contact for all issues and queries regarding desktop and laptop computers, printers, and related software for on-site and remote employees
  • Provide support on issues related to phones, computers, Internet and LAN connectivity, email access and archiving
  • Maintenance of server room (installation, setup, and cable wiring)
  • Asset management for computer hardware and software licenses
  • Utilising Microsoft Active Directory for user and computer management
  • Create and track IT policies and procedures for end user and internal use
  • Collaborate within an international team 

Experience and skill set

  • Experience in a similar IT Desktop support or technical role
  • A bachelor’s degree in Computer Engineering, Computer Science or equivalent is an advantage. A combination of education and experience will be considered
  • Fluent in English (C1) with strong knowledge of Czech (B2) and desirably Russian (B2)
  • Strong knowledge and experience with PC Hardware (desktops, laptops, mobile devices, printers)
  • Strong knowledge and experience with PC Software (MS Office, Microsoft Windows Server, Active Directory, Adobe products, Microsoft exchange, antivirus)
  • Troubleshooting skills
  • Can work with a wide range of employees of any level of technical knowledge


  • Professional and career opportunities in an international environment
  • Premium healthcare, sick days, meal tickets, mobile phone contract, multisport card
  • Cafeteria benefit plan
  • Flexible working hours
  • An offering of professional training, courses, English & Czech classes, internal meetups, and unlimited access to online library
  • Work permit assistance.
  • Relocation package for non-Prague candidates: a one-time additional salary payment (only within Czech Republic).

Location: Prague

Start date: ASAP / negotiable

Does this opportunity sound interesting? Then send us your CV in English and we will contact you!

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