Helpdesk support with French

Job description

Are you interested in the field of IT and can speak French? An international company in Brno is looking for a new member for its technical support team. You would work as a 1st Level of helpdesk support and would be the first point of contact for French-speaking employees of the company for tech-related issues.

You do not need any experience from IT, what matters is your level of French, communication skills and willingness to learn. This role is a great opportunity for someone who wants to start the career in IT!

 

What will you do?

  • Be part of the 1st level technical support team
  • Solve issues related to PCs, printers, emails, etc.
  • Communicate via ticketing system (email and phone) with the company employees
  • Communicate regularly with other team members and IT teams.

 

We are looking for:

  • Advanced level of French (C1) and fluent level of English (B2)
  • Good communication skills
  • General IT knowledge (desktop, or Windows, or Citrix, or MS Office) and interest in further learning
  • Experience is not required (you can replace it with your motivation 😉 )
  • Advantage: Previous experience from similar role

 

You can look forward to:

  • 5 weeks of vacation
  • Occasional working from home
  • Salary bonus
  • Meal vouchers, regular fruit days
  • Multisport card & cafeteria system of flexible benefits
  • Pension contribution
  • Mobile phone with company tariff for personal use
  • Language courses
  • Training courses (technical and soft skills courses)
  • Relax area and a terrace
  • Opportunities to grow

Location: Brno, Czech Republic

Working hours: Mon-Fri, shifts between 7am – 6pm (no night shift)

Starting date: Negotiable

Are you interested? Then please apply with your English CV. I will connect with you afterward, and discuss with you your motivation and more details about the job.

Looking forward to our cooperation!

Veronika Vrbková, REED – MSS

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