Business Support with English (Spanish is an advantage)

Job description

International company located in Brno is looking for a new spokesperson who will be responsible for B2B custom related matters in the Operations team. English language is a must, but if you know also Spanish, you will be one step ahead!

What will you do?

  • Process orders based on daily receipts from our customers.
  • Ensure that all non-EU shipments receive the necessary documents such as invoice, certificate of origin and others.
  • Book and track all outbound shipments, ensuring that all goods are dispatched with the correct service and that Ex-works collections are on schedule.
  • Create transparency by continuously monitoring the status of open orders.
  • Be the main contact point for customers regarding all topics related to open orders - only B2B. 
  • Monitor the performance of shipping partners, attend monthly performance meetings and take action when necessary.
  • Support the warehouse, prioritise and support daily logistics activities and ensure the performance of our warehouse.

What qualities should you have?

  • Fluent English (B2+)
  • Experience in Customer service
  • Very good communication skills – verbal and written
  • Be advanced user of Microsoft Office
  • Proactive approach and an eye for a detail
  • Advantage: Fluent Spanish (B2+)

What can our client offer to you? 

  • 5 weeks of holidays + 3 sick days
  • HO days
  • Yearly bonus and regular salary reviews
  • Meal vouchers
  • Multisport card or a Wellness programme
  • Internal trainings, language courses
  • Open company culture, regular fruit days

Location: Brno
Work hours: 37.5 hours/week, Monday to Friday, 9:00-17:00
Starting date: Immediately (negotiable)
Interview process: Video interview (3 stages)

If you are interested, please apply directly or send me your CV in an email.
Looking forward to our cooperation!
Veronika Vrbková, REED – MSS
(+420) 775 335 536;

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